Docs
How each part of Stator works, step by step, for the front desk, the physios, the head physio and the owner.
Start here
- Getting startedWhat happens between the first call and your clinic's first patient in Stator, and what you need to have ready.
- Moving from another systemHow records come across from paper files or from another records system, and what to expect on your first day.
- Roles and permissionsThe five roles in Stator, what each one sees and does, and how to add, lock or remove a staff member.
Daily work
- Scheduling and bookingsRegister a patient, book a visit at the clinic, at home or online, check the patient in, and what reminders the patient gets.
- Notes and carry-forwardHow physios write the first evaluation, daily notes and reassessments, start a note from the last visit, and send notes for approval.
- Home visitsOne home visit from the booking to the next one, step by step, with who does each part and who can see the patient's address.
- Billing and HMO claimsSet your prices, bill the day's visits, record cash, transfer and POS payments, send receipts, and split HMO bills and follow up claims.
Patients
For owners
- Compliance and the handbookThe compliance rules, incidents and points, how staff acknowledge or dispute them, home visits left open, and the staff handbook with read receipts.
- Security and data protectionHow Stator keeps each clinic's records apart, who can see what, what happens when someone leaves, the record of changes, backups, and the clinic's own part.